FAQ

Frequently asked questions

Everything you need to know about EnergyTrades. Can’t find an answer? Our team is one message away.

General

What is EnergyTrades?

EnergyTrades is a multi-portal platform for the HVAC industry. It connects HVAC companies, technicians, commercial facilities and trade schools for hiring, careers, commercial service and workforce development — all in one place.

Who is the platform for?

Four audiences: HVAC contractors hiring certified techs, technicians building their careers, commercial facilities that need vetted contractors, and trade schools placing graduates.

How does AI matching work?

Our matching engine scores profiles, jobs and service requests against each other using certifications, specialties, location, availability and experience — then surfaces the best fits first so you skip the manual sifting.

Is my data secure?

Yes. Data is encrypted in transit and at rest, access is role-scoped per portal, and we never sell your information. Technicians can also browse anonymously and hide from current employers.

For companies

How fast can I hire?

Companies on EnergyTrades hire in nine days on average. Verified certifications and AI-ranked candidates remove the slowest parts of the funnel — résumé screening and credential checks.

Are certifications really verified?

Yes. EPA 608, NATE, OSHA and program-completion credentials are validated against issuing bodies before they appear on a technician's profile, so you hire with confidence.

Can my whole team collaborate?

On Pro and Elite plans, your hiring team shares a single inbox, applicant-tracking board and interview scheduler so nothing falls through the cracks.

Do you integrate with our ATS?

Elite plans include ATS and HRIS integrations so candidate data flows into the systems you already use.

For technicians

Is it free to create a profile?

Yes. You can build a verified profile, browse every job and receive job alerts for free. Pro membership ($9.99/mo after a 7-day free trial) unlocks unlimited applications and priority placement.

Which certifications can I add?

EPA 608 (all types), NATE core and specialty, OSHA 10/30, HVAC Excellence and more. We verify them so employers trust your profile instantly.

Can my current employer see my profile?

Only if you let them. You can browse anonymously and block specific companies from finding you while you explore new roles.

How do I get matched to jobs?

Once your certs and preferences are set, our engine matches you to roles by specialty, location and availability and notifies you the moment a strong fit goes live.

For facilities

How do service requests work?

You post a structured request — equipment, location, urgency and scope — and we route it to vetted contractors who respond with quotes. You compare qualified bids instead of cold-calling vendors.

How fast is emergency response?

For urgent requests like RTU failures or chiller faults, vetted contractors typically begin responding within the hour.

Are the contractors vetted?

Every contractor is license-verified, insured and rated by other facilities, so you only work with qualified firms.

Can I manage multiple sites?

Yes. Enterprise plans support unlimited sites and users with portfolio-wide spend and SLA analytics.

For trade schools

What does the school portal do?

It manages students and cohorts, tracks graduates into the workforce, feeds an employer placement pipeline and produces placement-rate analytics for accreditation.

Can students connect with employers?

Yes. Graduating students get verified profiles that surface directly to contractors hiring in your region, often before they graduate.

Do you support accreditation reporting?

Premium plans export placement rates, time-to-placement and starting wages in formats built for accreditation reviews.

Billing

Do you offer a free trial?

Yes. Technician Pro includes a 7-day free trial, and company Pro plans include a 14-day trial. No credit card is required to create an account.

Can I cancel anytime?

Absolutely. All paid plans are month-to-month with no long-term contracts. Cancel anytime from your billing settings.

What payment methods do you accept?

All major credit and debit cards. Enterprise and annual customers can also pay by invoice.

Do you offer annual discounts?

Yes. Annual billing saves roughly two months versus monthly on most paid plans. Contact sales for Enterprise pricing.

Still have questions?

Our team is happy to help you find the right portal and plan for your needs.